All Tri-Rail trains and stations are accessible to persons with disabilities. All connecting Tri-Rail shuttle buses in Miami-Dade and Broward counties, and all Palm Tran buses in Palm Beach County, are equipped with wheelchair lifts. In accordance with the provisions of the Americans with Disabilities Act, this document may be requested in an alternate format by contacting the Customer Service Department at 1-800-TRI-RAIL (874-7245) or 1-888-GO-SFRTA
(467-3782). Hearing impaired persons call 1-800-273-7545 to access the Telecommunications Device for the Deaf.

Passengers with disabilities who can not purchase a ticket through the Ticket Vending Machines, can request a self addressed envelope from onboard security personnel, in order to mail payment after their trip (transfers purchased by Tri-Rail riders can be included in the payment envelope and the cost of the transfer can be deducted from the Tri-Rail fare).

Discount Policy for Persons With Disabilities

The following ID is required for persons with disabilities to ride Tri-Rail at the discounted* rate: Medicare Card, Disabled Veteran ID, Broward County Transit, Miami-Dade Transit, or Palm Tran Disabled ID, Division of Blind Services ID, Mental Health ID, any public health care agency ID, physicians letter of documentation, or any ADA paratransit certification - must be accompanied by photo ID.

*Please see Fare Info. for discount pricing.